Despite my verbose attempt previously, these quotes and links encapsulate a lot of what social media means to me…
“Be open with customers. Be honest always, and let them into your business. The huge upside to your customers “getting involved” is that they will come with terrific ideas that will grow your business and customer loyalty.” [...]
Tags: social media
So the landscape of social media seems to change daily: new tools, new tactics, new opportunities. People know me as ‘the social media guy’ already at Yum, so I’m already fielding a variety of interesting questions. One topic that seems to surface most is a version of this: [paraphrased] “so this RSS/YouTube/blogging/Facebook stuff… [...]
Tags: business · marketing · social media
